Our User Advisory Council holds regular meetings to solicit input and consider suggestions for upgrades in our system. The most-desired items are incorporated into each year's relase, called New Versions. In addition, any enhancements that a particular customer has paid to have added will also be included in New Versions. The program update is shipped to all customers at no additional expense - it is included in the maintenance and data center fees. This ensures that all customers have the most technologically advanced and up-to-date system possible.